Conversational diagnostic artificial intelligence in ambulatory primary care: a prospective feasibility study.

Conversational AI in primary care demonstrated initial safety and high conversation quality, with 87-100% favourable ratings by clinical evaluators in a real-world setting.

• Why it matters: Understanding AI's safety and effectiveness in urgent primary care is crucial to address gaps in clinical support tools and improve patient-provider interactions.
• What they did: The study involved 114 English-speaking patients interacting with AMIE up to 5 days before their appointment, with safety monitored and conversation quality assessed by clinical evaluators and surveys.
• The result: No safety stops were needed, and AMIE's conversations were rated favourably in most cases; PCPs found it helpful for visit preparation and reported potential behaviour changes, supporting further research.